FAQs & Policies

1 Derby Square Shop

Open Hours
We do not have set hours, but are typically open Friday, Saturday, and Sunday afternoons. Hours vary per day and can change without notice. We are a small, one-person business. Thank you for your understanding!

Accessibility
1 Derby Square requires 2 steps up into the building, and our shop space requires 9 steps down. We are only accessibly by stairs. There is a hand rail on one side. Our ceilings are short (about 6 ft high).

Ordering & Shipping Information

Ordering
All purchases are final; no returns or exchanges. Thank you for supporting a small business!

Shipping
$7 flat rate shipping applied at check out. Shipping within the United States only at this time. All products will come securely packaged in a recyclable paper mailer.

All orders are processed within 7 business days of being received. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Britt & Mars Print Co. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

In-Person Pick Up
In-person pick up is an option for local customers for no additional shipping charge. Orders can be picked up at our brick-and-mortar shop inside 1 Derby Square, in Salem MA. Select at check out. Items must be picked up within 3-months of order date (example: you order on January 1, you must pick up by or on April 1 at the latest), or the order will be forfeited with no refunds. Communication is required if you are unable to pick up your order within 3 months. Please note that our shop inside 1 Derby Square requires steps up into the building, and steps down into the shop. We are happy to accommodate you if the steps stop you from entering the building. Please contact Britt prior and she can bring the order outside the building to you. Local pick up is available during our open hours only, which are subject to change without notice.

Printmaking FAQs

What is relief printmaking?

In relief printing, the artist draws a design on a smooth block of material (wood, rubber, or in Britt’s case, linoleum) and uses carving tools to cut away areas that are not to be printed, leaving behind the raised surface of her designs. The surface of the block is then inked using a brayer (roller). A sheet of paper is then placed on top of the block and pressed, either by hand or with the aid of a press.

What materials do you use?

Britt usually draws directly onto unmounted linoleum, which she then carved by hand. She prints with Cranfield Caligo Safe-wash printing ink on various papers.

How do you print the blocks?

Britt uses an etching press to pull her prints, with additional hand burnishing.

Are all prints made by hand?

Yes, all prints are made by hand, by Britt. The process of printmaking is handmade at its core: drawing, carving, inking, printing. All her designs are her original drawings; there is no use of AI or other assistive technology/image generation in her art.

Other items such as stickers, cards, totes, etc that include her original art are manufactured by other companies.

How are prints packaged?

All prints are packaged by Britt in a plastic sleeve with a cardboard backer. All packaging is acid-free.

Why do some prints of the same designs look different?

Each print is an accurate reflection of how the block is printed. Due to the handmade nature of printing, no two prints look exactly alike. Each print has its own subtle and unique variations and imperfections.

Do you take commission requests?

We are not taking on private commissions at this time.